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Sweet Aromas Bakery

Sweet Aromas BakerySweet Aromas BakerySweet Aromas Bakery
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Sweet Aromas Bakery

Sweet Aromas BakerySweet Aromas BakerySweet Aromas Bakery

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Terms and Conditions

 

Last Updated: 11/18/2025

Welcome to Sweet Aromas Bakery ("we," "us," "our"). These Terms & Conditions govern your use of our website, online ordering system, and all products purchased through our homemade bakery operating under Florida Cottage Food Laws.

By accessing our website or placing an order, you agree to these Terms & Conditions.


1. Cottage Food Operation Disclosure

We operate as a Florida Cottage Food Business.

  • Products are prepared in a home kitchen not inspected by the Florida Department of Agriculture.
  • Our items may contain allergens such as wheat, dairy, eggs, nuts, soy, and other common allergens.
  • We comply with all Florida Cottage Food labeling and sales requirements.


 

2. Online Store Use

By using our website, you confirm that:

  • You are at least 18 years old or using the site with parental permission.
  • You will provide accurate and complete order information.
  • You will not misuse the website (fraud, spam, unauthorized access, etc.).
     

We reserve the right to refuse service to anyone for any reason at any time.



 

3. Products & Descriptions

We make every effort to describe our products accurately.
However:

  • Colors, size, and appearance may vary slightly because items are handmade.
  • Availability may change based on ingredient supply and scheduling.
  • We may update or discontinue products without notice.


 

4. Pricing & Payment

  • All prices are listed in USD.
  • Prices may change at any time without notice.
  • Payment is due at checkout via the payment methods offered on our site.
  • Orders are not confirmed until payment is received.


 

5. Ordering & Lead Times

Because items are made fresh:

  • Orders typically require 24–72 hours of preparation depending on the item.
  • Large or custom cake orders may require 1–2 weeks’ notice.
  • Rush orders may be accepted at our discretion and may include a rush fee.
     

We reserve the right to cancel or refuse any order.


 

6. Delivery, Pickup & Shipping

Delivery

  • Delivery is available within our set radius (as listed on our website).
  • Delivery fees apply based on distance.
  • A correct and complete address must be provided.
  • We are not responsible for missed deliveries due to incorrect addresses or lack of availability at delivery time.
     

Pickup

  • Pickup times are scheduled at checkout.
  • Customers are responsible for collecting orders on time.
  • Uncollected orders will not be refunded.


 

7. Allergens & Food Safety

Our products are made in a home kitchen that handles:
wheat, eggs, dairy, nuts, peanuts, soy, tree nuts, chocolate, and other allergens.

We are not liable for allergic reactions. Customers are responsible for reviewing all ingredient information before consuming.


 

8. Refunds, Returns & Order Issues

Because our baked goods are perishable:

  • All sales are final.
  • No refunds or returns are accepted once the order is prepared or delivered.
  • If there is an issue with your order, contact us within 24 hours with photos and a description of the problem.
  • Resolutions may include partial credit, replacement, or other remedy at our discretion.
     

We do not offer refunds for:

  • Customer taste preferences
  • Smudged frosting during transport by customer
  • Missed pickup/delivery
  • Incorrect information provided by the customer


 

9. Promotions & Discounts

Promotional codes may be issued during special events.

  • One promo code per order
  • Cannot be combined with other offer 
  • Promo codes must be applied at checkout and cannot be added afterward
  • We may modify or cancel promotions at any time


 

10. Website Content & Intellectual Property

All text, images, logos, and content on this website are the property of Sweet Aromas Bakery and may not be copied, reproduced, or used without written permission.


 

11. Limitation of Liability

By purchasing our products, you agree that our liability is limited to the amount you paid for your order.
We are not responsible for:

  • Allergic reactions
  • Mishandling of products after delivery/pickup
  • Damages caused by weather, transportation, or customer negligence
  • Delays due to events outside our control (weather, traffic, supply issues)


 

12. Privacy

We respect your privacy. Personal information is used only for processing orders and will not be shared with third parties except as required to complete your order (e.g., payment processors).


 

13. Changes to Terms

We may update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised date.


 

14. Contact

If you have any questions or concerns, please contact us:
📧 sweetpearlsfl@gmail.com

Return and Refund Policy

 

🔄 Returns & Cancellations Policy

At Sweet Aromas Bakery, every treat is baked fresh to order with love and care. Because our products are perishable and homemade, we are unable to accept returns or offer refunds once an order has been fulfilled.


❌ Returns

We do not accept returns on any baked goods. If there is an issue with your order, please contact us within 24 hours of delivery or pickup, and we’ll do our best to make it right.


❗ Order Changes or Cancellations

If you need to cancel or change your order, please notify us at least 48 hours before your scheduled pickup or delivery time.

  • Cancellations requested less than 48 hours in advance may not be eligible for a refund 
  • No-shows for pickup or delivery are non-refundable
     

💬 Damaged or Incorrect Orders

If your order arrives damaged or is incorrect, please contact us immediately with a photo and order details. We’ll review your concern and may offer a replacement or credit, depending on the situation.


Copyright © 2025 Sweet Aromas Bakery - All Rights Reserved.

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